How to Prevent "Superficial" Elevator Maintenance
Original: https://cli.im/article/detail/1875
Our company is the Bao'an Branch of COFCO Property Group Shenzhen Property Management Co., Ltd., and I am the head of the Property Management Department. We currently manage over 700 elevators across various projects, with maintenance handled by third-party service providers. Due to the large number of elevators, supervision is challenging (regulations require each elevator to be maintained twice a month for at least one hour each time). To address this, we have established 31 elevator maintenance supervision systems (one system per residential community) and developed operational guidelines.
Each project uses a single QR code for all elevators, with individual QR codes printed and posted on the control cabinet in the machine room according to elevator numbers for easy scanning by maintenance personnel. Before and after maintaining equipment in the elevator machine room, elevator car top (elevator shaft), and elevator pit, maintenance staff must complete a check-in record form.
Before implementing QR codes, daily elevator maintenance often suffered from superficial execution, inadequate maintenance, or insufficient maintenance time. Now, after daily maintenance, fault repairs, or part replacements, relevant records must be filled out. These records can only be submitted and uploaded after being confirmed with a signature by the property service center's maintenance supervisor on the maintenance personnel's mobile phone, thereby enhancing the authenticity of elevator maintenance. Based on one month of actual operation, maintenance staff have gradually become familiar with the system, elevator maintenance has begun to be effectively supervised, and there is a downward trend in elevator failure rates.
Moreover, features such as bulk QR code generation using templates, form list summarization, handwritten signature confirmation on record forms, PDF download of record forms, and anti-fraud watermarks on uploaded photos (including upload time, submitter, location, and QR code display) are highly practical and well-suited to our needs.