2025 Review of Five Elevator Maintenance Management Systems

Original: https://cli.im/article/detail/2306

By 2025, China's elevator stock has exceeded 10.63 million units, making the transition to digital management inevitable. Currently, a trend has formed where government-led paperless maintenance coexists with market-driven intelligent systems. However, traditional manual methods are still widely used in old residential areas and small-to-medium cities. Paper-based recording suffers from low efficiency, high rates of missed inspections, and difficulties in data tracing once accidents occur, and is gradually being phased out.

I. Challenges in Digital Transformation

Although the digital transformation of elevator management holds great promise, it also faces numerous challenges:

• High Transformation Costs: Most intelligent inspection systems require a large number of sensors to collect real-time elevator operation data, along with significant system deployment costs, making them difficult for small and medium-sized enterprises to afford.
• High Technical Requirements: Intelligent inspection systems involve various advanced technologies such as sensor technology, artificial intelligence, and big data analytics. Some companies need to additionally employ technical personnel with relevant expertise and skills to ensure the system's effective operation and maintenance.
• Data Security: Equipment operation data contains a large amount of important information that needs proper protection. Once leaked, it can pose serious security risks. Furthermore, with increasingly strict government regulations on data security, companies need to invest more resources to ensure data security.

II. Review of Five Major Elevator Maintenance Management Systems

This article analyzes the pros and cons of mainstream elevator inspection systems on the market, helping you choose the right inspection system based on your company's scale and technical capabilities.

1. Ena Craftsman

This is a system software based on the "Internet of Things + Maintenance" model. IoT sensors are installed in key areas like the elevator car and machine room to enable 24/7 data monitoring of the elevator.

• Features: Uses multi-dimensional sensors to monitor elevator operational status data in real-time; also includes AI smart cameras for on-site data collection and evidence, and establishes multi-dimensional data analysis models.
• Advantages: Capable of high-precision data analysis, can predict potential failures and notify maintenance engineers in advance.
• Disadvantages: High cost, with upgrade costs per elevator exceeding 5,000 RMB; requires extensive sensor deployment and has a high technical barrier.

2. CaoLiao QR Codes

CaoLiao QR Codes is a no-code platform that can be used to build an elevator maintenance management system centered around QR codes as the primary management entry point. It replaces paper inspection checklists by assigning one QR code per elevator.

• Features: View elevator archive information by scanning the QR code with WeChat, record inspection, repair, and maintenance logs, and receive abnormal activity and missed inspection alerts.
• Advantages: Free to use, extremely low cost, fast deployment (can be operational within 30 minutes), meets about 80% of core elevator inspection and maintenance functions, usable simply by scanning with WeChat—no learning curve.
• Disadvantages: Lacks hardware integration, so data cannot be collected automatically; data is added manually via form entry; data reporting and analysis are achieved through APIs.

3. Aoyuan Intelligent Elevator

Leveraging IoT technology, this system monitors elevator fault information, operational trajectories, and analyzes real-time operational status, enabling comprehensive elevator monitoring.

• Features: Monitors elevator fault information in real-time, analyzes the operational trajectory of the elevator car and its running status, can determine if a fault has occurred and automatically report fault information.
• Advantages: Automatically analyzes and reports faults, offers long battery life/endurance.
• Disadvantages: Requires installation of additional hardware like intelligent detection equipment and computing boxes, resulting in high deployment costs.

4. Remote Monitoring Platforms (e.g., Hitachi, KONE)

• Features: Can integrate with original manufacturer maintenance data, perform real-time diagnosis of fault codes.
• Advantages: Good compatibility with their own brand equipment, fast service response.
• Disadvantages: Strong brand lock-in, difficulties in managing cross-brand equipment, which limits their application scope to some extent.

5. Government-led Smart Supervision Platforms

Smart elevator supervision systems promoted and led by the government, such as the Lianyungang Smart Supervision Platform.

• Features: Include elevator repair requests, maintenance records, emergency repair records, inspection status, safety education, and rating assessments.
• Advantages: High transparency and compliance, supports multi-party collaborative management.
• Disadvantages: Relies on mandatory access policies for adoption, lacks flexibility and customization options.

III. Selection Recommendations

• Property Management and Small-to-Medium Sized Maintenance Companies: Prioritize QR code solutions like CaoLiao QR Codes. They offer complete basic functions, capable of handling most needs including repair requests, maintenance records, inspection records, and reminders. Furthermore, they are free to use, have extremely low costs, deploy quickly, and the same system can also be applied to personnel management, asset management, and daily visitor registration. They are very suitable for entities with relatively limited funds and technical resources.
• Large Enterprises or Government Projects: Better suited for government supervision platforms paired with large-scale inspection systems like Ena Craftsman. Such combinations focus on long-term data value mining and fault prevention, meeting the high demands for elevator management in large enterprises and government projects.