QR Code Applications Enhance Parking Management Services

Original: https://cli.im/article/detail/1956

To improve the company's parking management mechanism, refine governance methods, and overcome governance bottlenecks, Jingmen Static Traffic Company has established QR code "suggestion boxes" in public parking lots in Mentougou District. Guided by the needs of vehicle owners and adhering to the principle of "responding to vehicle owners' calls," the company encourages drivers to scan the exclusive QR code at each parking lot to provide feedback on parking management services. The company will promptly respond to these suggestions.

The QR code "suggestion box" system is implemented as one code per parking lot. Building on the foundation of "immediate action upon receiving complaints," the company continuously innovates and adopts a "proactive resolution before complaints arise" mechanism. This approach prioritizes service delivery, establishes direct communication channels between vehicle owners and the parking management company, and helps the company promptly identify blind spots in daily operations, hotspots of concern to vehicle owners, bottlenecks in parking lot governance, and gaps in public safety. Ultimately, this enhances the overall service management level of parking lots.

Article reprinted from the public account: Mentougou Static Traffic
"Service Improvement丨Proactive Governance, Resolving Issues Before Complaints, QR Code Applications Enhance Parking Management Services"