Equipment Maintenance and Repair
Scan QR code for fault reporting. After repairs, scan again to submit maintenance records. One code per device, creating a closed-loop system for fault reporting, maintenance tracking, and result verification. Clear, transparent, and easily accessible maintenance records.
Basic Information
- Monthly installations: 6,564
- Monthly visits: 29,897
- Original template: https://cli.im/template/detail/91822156
Case Tags
Repeated images follow the same pattern
Usage Guide
I. Problem Addressed
Traditional paper-based inspection processes face these challenges:
- Delayed response: Difficulty in real-time tracking after fault reporting
- Non-closed-loop workflow: Disconnected processes from reporting to verification
Solution:
- Replace paper forms with QR codes integrating reporting, maintenance tracking, and verification
- Real-time WeChat notifications for maintenance personnel
- Centralized data management with export capabilities
Note: This universal template supports both per-device QR codes and shared codes for multiple devices.
II. Closed-Loop Workflow: Reporting → Maintenance → Verification
1. Fault Reporting by Inspectors
- Scan QR code via WeChat to submit fault details and photos
- Initial status: "Pending Resolution"
2. Maintenance Implementation
- Automatic WeChat alerts to maintenance team
- Track repair progress with documentation
- @Mention verifiers upon completion
Optional: Link a rectification form for standardized feedback.
3. Verification Closure
- Verifiers receive @mentions via WeChat
- Update status to "Resolved" after on-site confirmation
III. Data Management
1. Data Monitoring
- Centralized backend management
- Filter by resolution status
- Dynamic data panel for real-time insights
Desktop View:
QR Code Data Panel:
2. Data Export
- Export records as PDF
- Customizable export templates
3. Data Integration
- API for real-time notifications to enterprise platforms
- Data visualization dashboards
IV. FAQ
Q: How to check resolution status via QR code?
A: Add a dynamic data panel showing status statistics. Tutorial