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Equipment Maintenance and Repair

Scan QR code for fault reporting. After repairs, scan again to submit maintenance records. One code per device, creating a closed-loop system for fault reporting, maintenance tracking, and result verification. Clear, transparent, and easily accessible maintenance records.

Basic Information

Case Tags






Repeated images follow the same pattern

Usage Guide

I. Problem Addressed

Traditional paper-based inspection processes face these challenges:

  • Delayed response: Difficulty in real-time tracking after fault reporting
  • Non-closed-loop workflow: Disconnected processes from reporting to verification

Solution:

  • Replace paper forms with QR codes integrating reporting, maintenance tracking, and verification
  • Real-time WeChat notifications for maintenance personnel
  • Centralized data management with export capabilities

Note: This universal template supports both per-device QR codes and shared codes for multiple devices.

II. Closed-Loop Workflow: Reporting → Maintenance → Verification

1. Fault Reporting by Inspectors

  • Scan QR code via WeChat to submit fault details and photos
  • Initial status: "Pending Resolution"

2. Maintenance Implementation

  • Automatic WeChat alerts to maintenance team
  • Track repair progress with documentation
  • @Mention verifiers upon completion

Optional: Link a rectification form for standardized feedback.

3. Verification Closure

  • Verifiers receive @mentions via WeChat
  • Update status to "Resolved" after on-site confirmation

III. Data Management

1. Data Monitoring

  • Centralized backend management
  • Filter by resolution status
  • Dynamic data panel for real-time insights

Desktop View:

QR Code Data Panel:

2. Data Export

  • Export records as PDF
  • Customizable export templates

Tutorial

3. Data Integration

  • API for real-time notifications to enterprise platforms
  • Data visualization dashboards

Feature Details

IV. FAQ

Q: How to check resolution status via QR code?
A: Add a dynamic data panel showing status statistics. Tutorial

Client Cases