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Patrol and Inspection

Divide the area requiring inspection into grids and create corresponding QR codes. Scanning the code records the fixed-point inspection status of the corresponding area. Managers can view backend data to monitor inspection progress and on-site conditions. Suitable for security guards, security personnel, property management staff, safety departments, community patrol teams, etc.

Basic Information

Case Label Images

Usage Instructions

I. Problems Solved

Traditional area inspections relying on paper checklists and manual recording face the following issues:

  • Manual Entry Prone to Errors: Inspection data may suffer from false checks or missed inspections, affecting data accuracy.
  • Delayed Anomaly Reporting: Inability to respond quickly makes it difficult for managers to monitor and handle anomalies promptly.
  • Data Management Challenges: Paper documents are easily lost, hard to search, and data cannot be traced; manual statistics are inconvenient, preventing long-term historical data accumulation and hindering trend analysis and improvement.

Solution:

  • Replace Paper Checklists with QR Codes: Inspectors use WeChat to scan codes, utilizing features like location tracking and on-site photo capture to prevent false records and standardize inspection requirements.
  • Automatic Anomaly Alerts: The system automatically notifies responsible persons for follow-up when anomalies are reported.
  • Unified Data Management: All data records are saved under your account for easy viewing, tracing, and support for data statistics and export analysis.

This is a general-purpose template suitable for equipment, environmental, and safety inspections and anomaly reporting in various area venues. It is recommended to create a separate QR code for each patrol area for inspections. At month-end, data can be viewed by filtering patrol points. Learn More

II. WeChat Scan to Fill, Record Inspection Status

  • Standardized Recording: After scanning the code, inspectors fill out the inspection form to record the inspection status.
  • Prevent False Checks: Combines features like on-site photo capture, image watermarking, and location tracking to ensure records are authentic and valid.

  • Detailed Inspection: Add inspection items for detailed checks by item, meeting different inspection requirements.
  • Status Display: The status panel on the QR code shows the current inspection result for the patrol point: Normal or Anomaly.

III. Anomaly Reporting and Rectification Closed Loop

1. Report Anomaly

  • Patrol personnel discover an anomaly, use WeChat to scan the code and fill out the Anomaly Reporting Form, describing the issue in detail and uploading relevant photos.
  • Anomaly details are automatically notified via WeChat to the maintenance personnel.

2. Maintenance and Rectification

  • Maintenance personnel promptly view anomaly records, follow up on handling, and record the entire rectification process.
  • During processing, they can @mention the acceptance personnel within the record to notify them for acceptance checks.

3. Acceptance Confirmation

  • Acceptance personnel receive the @mention message, review the rectification process, and go to the anomaly point for acceptance.
  • After passing acceptance, manually change the processing progress to Completed, completing the closed-loop management.

View Scenario Application

IV. Data Management

1. View Inspection Result Distribution

  • Status Panel: The status panel on the QR code displays inspection results in real-time for easy viewing.
  • Real-time Monitoring: Administrators can view the inspection result distribution in the status list on the mobile or desktop workbench, keeping track of inspection status at any time. View Details

Note: Inspection result distribution currently does not support data export.

Desktop Workbench - Status

Mobile Workbench - Status Dashboard

2. View Detailed Inspection Data

  • Data Storage: All submitted inspection data and anomaly reporting data are saved under your account.
  • View Anytime: Administrators can view inspection details anytime via the mobile Mini Program workbench or the desktop workbench.
  • Filtered Viewing: For detailed anomaly reporting data, filter by processing progress to quickly identify which patrol points have not completed anomaly rectification.
  • Data Export: Supports data export for archiving and analysis.

3. Data API

  • Real-time Push: The Data API feature allows setting up automatic pushing of inspection data to WeCom, DingTalk, or Feishu group chats for real-time data sharing and improved communication efficiency.
  • Data Visualization: Can be combined with visualization tools to create data statistics dashboards for intuitive display of inspection and anomaly rectification status.

Learn About Function Description

V. Frequently Asked Questions

1. How to Avoid Missed Inspections?

Answer:

  • Create Inspection Plans: Develop periodic inspection plans, such as daily inspection plans, specifying areas that need daily checks.
  • View Plan Reports: Administrators can view plan reports on the mobile end to understand inspection completion status.
  • Overdue Reminders: Before inspections become overdue, the system automatically reminds administrators via WeChat which areas have not been inspected, facilitating timely personnel assignment.

View Setup Tutorial

2. How to Set Anomaly Reporting to Require Review Before Rectification?

Answer:

  • Enable Review Function: After an anomaly is reported, managers are first alerted to review it.
  • Review Process: Only after approval will the system automatically remind the responsible person for subsequent rectification; rejected anomalies are dismissed and require no action, avoiding excessive invalid reminders.

View Setup Tutorial

3. How to Set Operation Permissions?

Answer:

  • Permission Management: Set permissions so that only specific personnel can view QR codes, change inspection results, fill out inspection forms, view data, etc., ensuring data security and standardized operations.

View Setup Tutorial

4. How to Improve Inspection Efficiency?

Answer:

  • Quick Updates: After patrolling, inspection personnel can manually change inspection results, supporting image uploads and text descriptions.
  • Quick Operations: Long-press the inspection result area to quickly update the inspection time, simplifying the operation process.
  • Permission Control: If inspection personnel are not allowed to manually change results, this can be restricted in the permission settings.

5. Can Filling Out Subsequent Forms for Anomaly Reporting Be Linked with Processing Progress?

Answer:

  • Current Limitation: Linkage functionality is not currently supported. After maintenance personnel fill out the maintenance form, they need to manually change the processing progress.
  • Data Filtering: Administrators can filter and view data based on processing progress in the workbench to follow up on rectification status.

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