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Patrol Management ​

Divide patrol areas into grids and create corresponding QR codes. Scanning codes records inspection details for specific zones, allowing managers to monitor progress and field conditions through backend data. Suitable for security personnel, property management teams, safety departments, and community patrol units.

Basic Information ​

Case Study Images ​





Instructions ​

I. Key Challenges ​

Traditional area inspections face these issues with paper-based systems:

  • Prone to human errors: Risk of falsified/missed records affecting data accuracy.
  • Delayed incident response: Difficulty in real-time monitoring and handling exceptions.
  • Inefficient data management: Paper records are easily lost; manual statistics hinder trend analysis.

Solutions:

  • QR code replacement: Use WeChat scanning with location verification and on-site photo capture to ensure authenticity.
  • Automated alerts: Instant notifications to responsible personnel upon exceptions.
  • Centralized data: All records stored in your account for traceability, with export/analysis capabilities.

This universal template suits equipment/environment/safety inspections. We recommend creating separate QR codes for each patrol zone and filtering data by location monthly. Learn more

II. WeChat Scanning for Inspection Logging ​

  • Standardized records: Patrol staff submit inspection details via forms after scanning.
  • Anti-fraud measures: Combine on-site photo capture, image watermarking, and location verification for authenticity.
  • Detailed checks: Add customizable inspection items to meet varying requirements.
  • Status display: Status panel on QR codes shows current results: Normal or Abnormal.

III. Incident Reporting & Resolution Workflow ​

1. Incident Reporting ​

  • Patrol staff scan QR codes to submit exception reports with photos/descriptions.
  • System sends automatic notifications to maintenance teams via WeChat.

2. Maintenance Actions ​

  • Technicians address issues and document resolution steps.
  • Use @mentions in records to notify inspectors for verification.

3. Verification & Closure ​

  • Inspectors review resolutions and conduct on-site checks.
  • Manually update follow-up progress to Completed after approval.

View workflow

IV. Data Management ​

1. Real-Time Status Overview ​

  • Status panel: Displays inspection results on QR codes.
  • Live monitoring: View status distribution via status dashboard on mobile/desktop workbenches. Details

Note: Status distribution data cannot be exported.

Desktop Workbench - Status ​

Mobile Workbench - Status Dashboard ​

2. Detailed Data Review ​

  • Central storage: All inspection records saved in your account.
  • Flexible access: View details via mobile/desktop interfaces.
  • Filtering: Sort unresolved exceptions by follow-up progress.
  • Export: Download data for archiving/analysis.

3. Data API Integration ​

  • Real-time sync: Push inspection data to WeCom/DingTalk/Feishu groups via data API.
  • Visualization: Build dashboards to display inspection/resolution trends.

Documentation

V. FAQs ​

1. Preventing Missed Inspections ​

Solution:

  • Create daily patrol plans specifying zones.
  • Monitor plan reports on mobile for completion status.
  • Receive overdue reminders for pending areas.

Tutorial

2. Enabling Approval Workflows ​

Solution:

  • Activate review function to validate exceptions before assigning tasks.
  • Rejected cases are archived without notifications.

Tutorial

3. Permission Settings ​

Solution:

  • Restrict QR code access, data modification, and form submissions to authorized personnel.

Tutorial

4. Improving Efficiency ​

Solution:

  • Allow patrol staff to manually update statuses with photos/notes.
  • Long-press status areas to quickly log inspection times.
  • Disable manual updates via permissions if needed.

5. Linking Forms with Progress Tracking ​

Limitation:

  • Current system requires manual progress updates after maintenance submissions.
  • Filter data by progress to track resolutions.

Customer Cases ​

Wuxi Hongdou Property: QR-based vehicle registration for security management

Suzhou Rail Transit: Lightweight smart property solutions

COFCO Property: Custom quality management systems for projects