Hazard Reporting Scenario
Original article: https://cli.im/article/detail/2111
Key Benefits
By linking QR codes with hazard reporting forms and configuring form settings, the following outcomes can be achieved in hazard reporting scenarios:
- Enable instant reporting to simplify workflows
- Send real-time notifications to maintenance personnel
- Track complete rectification processes with exportable records
- Monitor resolution progress for timely follow-up
Also applicable to scenarios like hazard rectification, fault reporting, and area inspections.
Reporting and Rectification Process
Reporting Phase
Inspectors identify hazards and submit reports through forms. Automatic notifications via configured rules alert maintenance teams.Rectification Phase
Maintenance teams view notifications and address reported issues.Progress Update
After rectification, team members document resolutions in follow-up actions and update status to "Resolved".Verification
Optionally @mention managers for acceptance checks of repair results.
Data Tracking and Follow-up
Complete Records
View full lifecycle of each reported hazard in dynamic data summaries. Export PDFs for archiving.Progress Dashboard
Monitor real-time resolution statistics through QR code panels.
- Centralized Management
Access comprehensive data via desktop workbench. Supports bulk export.
Configuration Guide
1. Configure Notifications to Specified Recipients
Set up conditional alerts for new form submissions. Notify individuals or identity groups via WeChat.
Learn about identity groups
2. Enable Dynamic Follow-up Actions
Allow maintenance teams to add progress updates with photos, @mentions, and text. Advanced editions support structured follow-up forms.
Learn about dynamic actions
3. Track Resolution Status
Implement status labels like "Pending" and "Resolved". Customize status names in advanced editions.
Learn about status tracking
4. Display Progress Statistics
Configure QR code panels to show real-time resolution rates.
Learn about dashboard panels
