CaoLiao QR Code

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Feedback Collection ​

Replaces paper comment books, printed on pull-up banners, table cards, etc., to collect feedback such as opinions, suggestions, complaints, and evaluations.

Basic Information ​

Case Label Image ​

Usage Instructions ​

1. Core Features ​

1.1 Convenient Feedback Method ​

Simply scan the QR code via WeChat to quickly submit opinions and suggestions. This straightforward method encourages more public participation, increasing the quantity and quality of feedback.

1.2 Feedback Notifications and Responses ​

Administrators receive immediate notifications of feedback, enabling quick responses and issue resolution. By assigning responsible personnel for follow-up, each piece of feedback is addressed and resolved, enhancing public satisfaction and trust.

1.3 Feedback Data Management and Analysis ​

Administrators can view or export feedback data in real-time, facilitating the identification of issues in policies or services for analysis and improvement.

2. Usage Process ​

2.1 Generate Feedback QR Code ​

Install the template to create a QR code and modify the form content based on survey needs.

Configure jump rules between questions to adjust subsequent questions according to respondents' answers. Conditional Logic Setup Tutorial

2.2 Distribute Feedback QR Code ​

Download the QR code and choose an appropriate distribution method based on the survey format.

  • Online Distribution: Share the QR code via Moments, group chats, or embed it in official accounts or articles.
  • Offline Distribution: Print the QR code on A4 paper for posting or display it on posters.

2.3 Handle and Follow Up on Feedback ​

Administrators can centrally view and filter all feedback in the workbench and @ relevant personnel for handling.

After processing, responsible personnel can reply with the resolution or improvement status in the feedback record. Feedback Handling Scenario Application

Feedback Process

2.4 Feedback Data Management and Analysis ​

Administrators can centrally view and filter received feedback in the workbench.

Feedback and processing records can also be exported for archiving and analysis, supporting various file formats such as Excel and PDF to meet different data processing needs. Data Summary and Statistics Features

3. Frequently Asked Questions ​

3.1 Is It Free to Use? What Are the Differences Between Paid and Free Versions? ​

Answer: You can choose the appropriate version based on your usage needs.

The free version has no limits on the number of feedback submissions or participants, and data is stored long-term, meeting basic usage requirements.

If you require multi-person collaboration for processing and reviewing data or need advanced data export features, it is recommended to purchase the paid version.

For detailed selection advice, see: Version Selection Guide