Feedback Collection
Replace paper guestbooks by printing QR codes on pull-up banners, table cards, etc., to collect suggestions, complaints, evaluations, and other feedback.
Basic Information
- Monthly Instances: 18,804
- Monthly Visits: 28,506
- Original Template: https://cli.im/template/detail/94693475
Case Tag Image
Usage Guide
I. Core Features
1. Convenient Feedback Submission
Users can submit suggestions via WeChat scanning, encouraging broader public participation and improving feedback quantity/quality.
2. Real-time Notifications & Responses
Managers receive instant alerts for new feedback. Designated personnel ensure timely follow-up and resolution, enhancing public satisfaction.
3. Data Management & Analysis
Real-time data viewing and export capabilities help identify policy or service issues for targeted improvements.
II. Workflow
1. Generate Feedback QR Code
Install the template to create a QR code. Customize form fields and configure conditional jump rules to adjust follow-up questions based on responses.
Conditional Logic Setup Guide
2. Distribute QR Codes
Online Distribution: Share via social media, group chats, or embed in articles.
Offline Distribution: Print QR codes on posters, A4 sheets, or display materials.
3. Process & Track Feedback
Admins centrally review submissions in the workbench, assign tasks by @mentioning responsible personnel, and document resolutions.
Feedback Handling Scenario
4. Data Analysis & Reporting
Filter and export records in Excel/PDF formats for archival or analysis.
Data Aggregation Features
III. FAQ
1. Is there a free version? What are the limitations?
Yes. The Free version supports unlimited submissions and permanent data storage for basic needs.
Paid version adds multi-user collaboration, advanced exports, and priority support.
Edition Comparison